FAQ

Frequently asked questions (FAQ) — smile-ceska

How much does shipping cost?
The cost of shipping in UK and Czechia is is free shipping

Ako dloho durga dorušanie?
Standard delivery time in Uk Czechia  and  is 4 to 6 working days. The delivery time can depend on the delivery location and the chosen transport method.

Ako možet svoju order?
After ordering, you will receive an e-mail with information about tracking, including the name of the courier company and the tracking number. You can track your order by entering a tracking number on our website in the "Track order" section.

Can I change or cancel my order?
If you want to change or cancel the order, contact us as soon as possible. The possibility of changes or cancellation depends on the order.

What are payment options?
We accept various payment methods, including credit and debit cards and bank transfers. All available payment options will be displayed upon completion of the order.

Do you offer free returns?
No, the cost of return, the customer, unless the product is defective. In the case of vrátenia because of the error of the product, please contact us to get detailed instructions for vrátenie.

What should I do if I have passed the product warranty?
If you have a damaged product, contact us first. Send photos of the inspection and the order number. We will organize a product exchange or refund according to your preferences.

How can I contact customer service?
You can contact us by e-mail at the address  info@smile-ceska.com, call us at  (+48)459567458 or use the contact form available on our website.

What products does smile-ceska offer?
smile-ceska specializes in teeth whitening products. We offer a wide assortment including bieliach kits, tooth pastes and príslushenstva, which will help you achieve a beautiful and healthy smile.


CONTACT INFORMATION

Company number:  15360979

Address: Office 594b,182-184 High Street North, East Ham, E6 2JA, London, United Kingdom
Telephone number:  (+48)459567458
Email address:  info@smile-ceska.com